How to Make a Complaint

How to make a complaint

If you wish to register a complaint, please write to or telephone:

Write to us: Olive Tree Mortgages Limited trading as Faith Financial, 342 Hoe Street, Walthamstow, London, England, E17 9PX

Call us: 07957660036

Email us: info@faith-financial.co.uk

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.